Konami Customer Support will be closed for Presidents’ Day.
We will be closed on February 20, 2017 and will return on February 21, 2017.
In the meantime if you have any issues, please submit a ticket to us via the portal or look through our FAQs in case the answer is there.
When we return we will be answering all inquiries in the order they are received. Due to the expected volume it may take up to 3 business days after we return before you’ll receive an update.
We apologize for the delays and thank you for your patience.
Happy Holiday from your KONAMI Customer Support Team.