Konami Customer Support will be closing for Thanksgiving.
We will be closed from noon PT November 23, 2016 and returning on November 28, 2016.
In the meantime if you have any issues, please submit a ticket to us via the portal or look through our FAQs in case the answer is there.
When we return we will be answering all inquiries in the order they are received and due to the expected volume it may take up to 3 business days after we return before you’ll receive an update. We apologize for the delays and thank you for your patience.
Have a happy and safe holiday from your KONAMI Customer Support Team.