Konami Customer Support will be closing for the Holidays.
We will be closed from December 24th through January 3rd and returning on the January 4th.
In the meantime if you have any issues, please submit a ticket to us via the portal or look through our FAQs in case the answer is there.
When we return we will be answering all inquires in the order they are received and due to the expected volume it may take up to 3 business days after we return before you’ll receive an update. We apologize for the delays and thank you for your patience.
Happy Holidays from your KONAMI Customer Support Team.